000-028 Exam
Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions 2009
Exam Number/Code : 000-028
Exam Name : Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions 2009
Questions and Answers : 164 Q&As
Update Time: 2010-02-08
Price: $ 122.00

Given management approval, candidate’s role and associated logistics, schedule the interviews so that key personnel technical interviews are arranged.
With emphasis on performing the following tasks:
Identify key personnel (candidate).
Obtain management approval.
Identify candidate’s role in the organization.
Identify candidate’s role and responsibility in the project (stakeholder value).
Check calendar and location availability.
Develop technical interview questions.

Given basic knowledge of the available Tivoli offerings, review the high-level architecture of the IBM solutions available and relationships between Tivoli offerings so that the Solution Advisor is prepared to advise the client.
With emphasis on performing the following tasks:
Review the Tivoli portfolio.
Review the basic relationship between the Tivoli products.
Review business requirements to IBM Tivoli solutions.
Possess knowledge of the Tivoli solutions product maturity.
Possess Knowledge of Tivoli product opportunities.
Review the product relationships between IBM, Tivoli, and third-party vendor solutions.
Review the business and technical advantages of IBM Tivoli solutions.
Possess knowledge of education opportunities to customer based on the IBM Tivoli solution.

Given the set of Service Availability and Performance Management tools, become familiar with the generic functions of Service Availability and Performance Management tools so that the Solution Advisor can be prepared to address the clients issues and needs.
With emphasis on performing the following tasks:
Obtain knowledge of the recommended practices for monitoring to include:
Availability
key processes
key indicators
performance metrics
errors/faults
notifications (information and other types)
Obtain knowledge of the recommended practices of business services to include:
Relationships between business services
Relationships between business services and objects (servers, applications)

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